I had searched for several months for just the right vehicle on the Internet and in person. Found this dealership online asked questions and got answers very quickly, made an appointment to look, arrived, greeted immediately, test drove car that was advertised and asked about another that was on another lot, went to lunch, returned to test drive new car, they accepted my offer and with in 2 hours I was driving away with the exact vehicle I had been looking for! The sales staff went over and beyond my expectations and were very courteous and detail oriented. They added some extras to the car, arranged for a minor repair I spotted, showed me how to connect my phone , set me up for my first service call on them and filled up the gas tank!!
I have been to a lot of dealerships with high pressure sales or uninterested salespersons and this is definately does not describe this dealership! When I get ready for my next vehicle I will be calling them again!
Jan 26 2017
First Time Ford Owner
Since the bail out of 2008 and all the remarkable changes Ford has made over the years it has made me consider buying one. The sales staff especially Mr. David McCall made me feel like family with no pressure to purchase. He worked with me for serveral days to get me the trade in value I desired and the best possible price on a 2017 Ford Escape with ecoboost. I love the new vehicle but I especially enjoyed my buying experinced with this small dealers in Chapel Hill. These guys will give you the best buying experience that you ever had buying a vehicle. Visit them in Chapel Hill. You will not be disappointed.
Dec 3 2016
Thank you david, excellent costumer service. We are very happy with the car.
Nov 22 2016
I had a tremendously positive experience buying a used Focus from Paul Biondich at University Ford recently. In fact, I had put off buying another car for some time, just because of the hassles I had experienced before. But Paul made doing business easy. I was impressed by his honesty, expertise, and the good deal we arrived at quickly and without haggling. In short, can't recommend the professionalism of both him and the dealership more. professionalism.
Nov 13 2016
BEST STAFF EVER!
I like to take this time to thank David McCall and Chris for assisting me with my purchase. David has been beyond helpful going beyond his call of duty. The car I purchased has become the new love of my life, she's a beauty. I'd would recommend everyone to go to University Ford for to purchase a vehicle. The staff is very nice and genuine, David you made the process painless and fun and cant thank you enough. You guys have a customer for life, the customer service experience here is unparalleled to none. I'll see yiu guys soon, David I'm going to take up on that offer of my first free oil change, see ya soon!
Jan 28 2016